Comments on: The FeedBurner Subscriber Count Drop Issue

By: ithemesdotnet

ithemesdotnet — Tue, 04 Aug 2009 16:05:34 +0000

I, too, am very frustrated by this mess. I want to build my viewership not lose it to some glitch.

By: agentpx

agentpx — Sat, 20 Jun 2009 23:17:05 +0000

I searched Google and landed on this page. I noticed count drop started two weeks ago. I am very confused.

By: When Will you Fix FeedBurner Mr. Google? - feedburner, feedburner fix, feedburner issue, feedburner subscriber count issue, fix feedburner, google, subscriber count issue - Technically Personal!

Sat, 23 May 2009 20:41:01 +0000

[...] Get It Together – TechCrunch 2. FeedBurner Subscriber Stats Having Major Issues – SeroundTable 3. The FeedBurner Subscriber Count Drop Issue – Blogsessive 4. Google, Can You Please Fix Feedburner? – [...]

By: Frode H

Frode H — Sun, 12 Apr 2009 16:27:22 +0000

I noticed a big drop again today, only e-mail subscribers show up at my list, a drop of 60 % Anyone else experienced this today?

By: Mr. I

Mr. I — Tue, 07 Apr 2009 13:21:57 +0000

@ Marc Seems like I am a bit lucky! I noticed this issue again on big blogs. ProBlogger count down by 25%, Daily Blog Tips down by 50%!

By: Cathy

Cathy — Sun, 05 Apr 2009 00:56:33 +0000

My stats are down by 600 and have been for days. I get the sense that many people still think Google is cool, but I don’t see why. They apparently can’t spare even 5 minutes to post a response on their “help” forum, and their status “blog” is a one-way broadcast, no comments allowed. They apparently don’t care how this refusal to interact with users affects their image.

When a client expresses interest in using Google Reader or some other Google service, I recommend alternatives. Today I switched my home page and searching to http://www.goodsearch.com.

By: Alex, Blogsessive

Alex, Blogsessive — Sat, 04 Apr 2009 20:12:10 +0000

Just like Marc, 4 days later, I got back some of my subscribers, but I’m still about 250 short. So, the issue still stands.

By: marc

marc — Sat, 04 Apr 2009 19:50:10 +0000

Mr. I— Count yourself lucky if your numbers are fixed. Mine are still down by 70%.

By: Mr. I

Mr. I — Sat, 04 Apr 2009 17:57:41 +0000

Seems like issues are getting fixed today. My subscriber number is normal.

By: nix

nix — Sat, 04 Apr 2009 16:58:46 +0000

Google sucks, their entire “model” of customer support that they have introduced to the online world was once known as “crap” or “poor service” or “neglect.” But now for some reason it is acceptable? And every company they buy changes from adequate customer service to the same GoogleCrap model. I’ve been waiting for them to clear up this latest glitch for days, I might just take the badge off this time. Getting kind of sick of this.

By: fas

fas — Sat, 04 Apr 2009 07:04:05 +0000

I was quite wondering the same. Really no one cares much because Google will be Google and you cant really question them.

By: Hitesh Mehta

Hitesh Mehta — Sat, 04 Apr 2009 05:57:51 +0000

I think the real problem also is the User Experience of an RSS Reader. How many of you are still happy with iGoogle.com? I am not!

I know my reply to this post is not totally relevant but whenever i come across any debate which is RSS related i have my strong points.

I would like you to go through some interesting discussion here at linkedin, i will re-open the Q&A so you guys can participate and share any interesting ideas.

Do you really care about the User Experience of a RSS Reader?

http://www.linkedin.com/answer.....83-5566715

Thanks!
Hitesh Mehta

Follow me at: http://www.twitter.com/hiteshmehta

By: Alex Fraiser

Alex Fraiser — Sat, 04 Apr 2009 01:42:21 +0000

This happens to us all of the time. We go from 90 subscribers to like 50-60 sometimes, and it makes us look bad.

I will just take Adrian’s suggestion and copy it manually when I know it’s working.

By: blackzero85

blackzero85 — Sat, 04 Apr 2009 01:36:39 +0000

It’s not just Feedburner, blogspot had the same problem in the past: “Issue without notification.”

By: Phil Hollows

Phil Hollows — Fri, 03 Apr 2009 23:22:13 +0000

FeedBlitz has alternative RSS service that incorporates social media as well as metrics, see here.

To be fair to Feedburner, the issue today is Google’s FeedFetcher not reporting subscribers properly. I’d argue FeedBurner can do a better job of handling such issues (FeedBlitz takes a differenbtn approach to avoid subscriber count whiplash).

So there is a choice. It’s available now. http://www.feedblitz.com/rssfaq.asp

By: Mr. I

Mr. I — Fri, 03 Apr 2009 19:51:46 +0000

Finally, Good News! I was worried about losing my 50% subscribers and this post is like a good news for me!

Lack of interaction is the biggest problem with Google, not only FeedBurner!

For now, just hope that everything gets OK.

By: Stefan Alexandru

Stefan Alexandru — Fri, 03 Apr 2009 18:28:04 +0000

We must create a new independent feed serving service. That will end this tirany and mass confusion. Power to the bloggers!

By: Yan

Yan — Fri, 03 Apr 2009 18:17:16 +0000

I’ve got used to the glitch anyway but Alex, how did you update it manually?

Yan

By: Steve

Steve — Fri, 03 Apr 2009 15:16:46 +0000

Here is a thought for those of you not using the MyBrand feature on feedburner…

What if you ever wanted to leave feedburner for something better in the future?

How many subscribers would you loose? For real this time. Not just a temporary stats problem. You would loose many. I only know
of 2 choices to help avoid this problem.

A.) Host your feed under your own domain using MyBrand feature (not possible if you don’t host your blog under your own domain).

B.) use FeedPhoenix.com to do basically the same thing with the least effort.

Maybe there are other options that commenters can share?

By: Alex, Blogsessive

Alex, Blogsessive — Fri, 03 Apr 2009 15:15:31 +0000

Sara, we all got used to it since we’ve seen quite a lot of it lately, and yes, the odds of loosing so many subscribers are extremely thin.

This blog had long time spans with no updates and the count still went up.

It’s the lack of communication with such a highly though of service and company that I find weird and hard to understand or “forgive”.